FAQs

frequently asked questions

We provide comprehensive cleaning services, including office, home, carpet, commercial property, and COVID-19 disinfection services.

You can book our services by calling us directly, emailing, or filling out the service request form on our website. Our team will contact you to discuss your cleaning needs and schedule a service.

Yes, we are committed to environmental sustainability and offer eco-friendly cleaning solutions. Our products are safe, non-toxic, and effective in maintaining cleanliness and hygiene.

Absolutely! We tailor our cleaning services to meet the unique requirements of your space, whether it’s a one-time clean, regular maintenance, or specialised cleaning services.

Our cleaning professionals are thoroughly vetted and background-checked and receive extensive training in cleaning techniques, safety protocols, and customer service to ensure high-quality service delivery.

We adhere to strict health and safety protocols, including using approved disinfectants, personal protective equipment (PPE), and regular health checks for our staff to prevent the spread of COVID-19 and ensure the safety of our clients and employees.

Clients can cancel or reschedule services with at least 24 hours’ notice without penalty. A fee may apply for cancellations or rescheduling within 24 hours.

Yes, our services are fully insured, and we guarantee satisfaction with our work. If you are unsatisfied with the cleaning outcome, we will address the issues to meet your expectations.

The cost is based on the property size, the type of cleaning required, and the frequency of services. We provide free estimates and quotes after assessing your specific cleaning needs.

The frequency depends on various factors, including property type, usage, and personal preference. We offer daily, weekly, bi-weekly, and monthly cleaning services and can recommend a schedule that suits your requirements.